Last Updated: [09/07/2025]
Bonza Business & Franchise Sales Pty Ltd (ABN 33 621 070 648) (“Bonza”, “we”, “us”, or “our”) is committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, store, and disclose your personal information. By using our services or providing personal information to us, you consent to the practices outlined in this policy.
1. What Personal Information We Collect
We may collect the following types of personal information:
· Name
· Contact details (e.g. phone, email, address)
· Business and financial information (e.g. business name, ABN, sales data)
· Information related to your enquiry, listing, or interest in buying or selling a business
· Website usage data (e.g. cookies, IP address)
We do not generally collect sensitive information (such as health, racial, or political information). If we do, it will only be with your consent or as permitted by law.
2. How We Collect Personal Information
We may collect personal information:
· Directly from you (e.g. forms, phone calls, emails, or online submissions)
· When you use our website or platform
· From publicly available sources
· From referrals, partners, or affiliated entities
3. Why We Collect and Use Personal Information
We collect and use your personal information for purposes such as:
· Managing the listing, sale or purchase of a business
· Facilitating communication between buyers and sellers
· Responding to enquiries and providing services
· Processing payments and managing your account
· Conducting marketing and promotional activities
· Improving our website, systems and customer experience
· Complying with our legal obligations
4. Sharing Information with Third Parties
We may share your personal information (such as your name, email address, and phone number) with third-party businesses involved in business sales or purchases, such as affiliated companies, other brokers, listing platforms, and professional advisors. These parties are only provided with the information necessary for their role in the transaction or related service.
5. Marketing Communications
We may send you emails or messages about business opportunities, services, or updates we believe may interest you. You can opt out at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
6. How We Store and Protect Your Information
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access or disclosure. Measures include:
· Secure servers and encrypted storage
· Access controls and internal policies
· Secure deletion and data minimisation protocols
7. How Long We Keep Your Information
We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. When no longer required, information is securely deleted or de-identified.
8. Accessing and Correcting Your Information
You may request access to, or correction of, your personal information at any time by contacting us using the details below. We will respond within a reasonable timeframe.
9. How to Make a Complaint
If you believe we have breached your privacy or mishandled your personal information, please contact us using the details below. We take all complaints seriously and will respond promptly.
If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC):
· Website: www.oaic.gov.au
· Phone: 1300 363 992
10. Changes to This Policy
We may update this policy from time to time. Material updates will be noted on our website. The most current version will always be available at https://bonzabfs.com.au/privacy-policy.
11. Contact Us
If you have any questions about this Privacy Policy, or wish to access, correct, or lodge a complaint about your personal information, please contact:
Privacy Officer
Bonza Business & Franchise Sales Pty Ltd
Phone: 1300 266 922
Email: admin@bonzabfs.com.au
